While there are great cars out there in the price range for my new Cooper S, the customer service I've received at Mini Escondido was over and above everyone else. Mike was awesome. My busy schedule requires me to do my due diligence online and other dealers were less than helpful. No such attitude here. Thank you for making my purchase easier.
Rod Johnson was wonderful along with Moe making our 1st Mini Convertible a magnificent smooth and quick transaction. Highly recommend both of them. Will definitely recommend
I hit the jackpot with my Service Adviser, Cord Joyce. He was friendly, knowledgeable and went above and beyond to make sure my appointment was quick and affordable. Excellent service all around! Thank you Cord!
The staff here are always friendly and helpful. The service center always takes care of me.
Best service department IN THE WORLD! Brandon is a rockstar. The ONLY place to have your MINI taken care of.
Took my 2014 Countryman in for 60K service, and was extremely pleased by the in depth inspection the car received. I had noticed some tire wear on the passenger front, and sure enough, it was out of alignment. The 32 point check revealed that two of the tires were beyond safe usage, and that the alternator /fan belt was severely cracked. The car is now as good as new. I bought the car there as a lease return, with full coverage.. I would recommend anyone to purchase a new or previously owned Mini at Escondido Mini! Service Mgr. Brandon Martinez is easy to deal with, and definitely wants to help keep the car in great shape.
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