Customer Testimonials

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Google Nov 21, 2019
 
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DealerRater Nov 18, 2019
 

I have a 2019 2 dr hrd top and already needed brakes? So 22k is the warning sign on the mini. Service was great as always. I just wish that brakes were done when I had my maint check-up, which was less than 2 weeks ago. So I had to go back for the brakes. Come on! Just do the brakes @ 22K at time of the second maint - do not rely on the computer.

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Google Nov 13, 2019
 
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DealerRater Nov 1, 2019
 

I took my MINI in for an appointment as I thought I was having clutch problems. Turns out it was my motor mounts. Jeff Jenneweine (sp?) kept me in the loop the entire time with daily updates of the progress of the repairs. I also asked them the do a complete detail on my MINI as I received some long scratches on my driver’s side from a wielding tumbleweed. They did a beautiful job inside and out making my 2015 look like new again. Well done guys!

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Google Oct 30, 2019
 
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DealerRater Oct 24, 2019
 

Mini of Escondido always has my back when it comes to service, nice waiting area, always on point when they estimate time for service, I am happy i chose Mini of Escondido

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DealerRater Oct 10, 2019
 

The employees at Mini of Escondido are simply awesome. All car dealerships could learn A LOT from how they do business. From Joe Chen who helped me buy my mini to CJ Joseph, the Sales Manager…Jeannie Thomas in the finance department (LUV HER!) and Brandon Martinez, my Service Advisor…I seriously hit the jackpot getting to work with all of them. Everyone was so friendly, knowledgeable and kind. This is my second Mini and definitely not my last. THANK YOU for being such an amazing group of people! You all rock!

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Google Oct 9, 2019
 

UPDATE: The employees at Mini of Escondido are simply awesome. All car dealerships could learn A LOT from how they do business. From Joe Chen who helped me buy my mini to CJ Joseph, the Sales Manager…Jeannie Thomas in the finance department (LUV HER!) and Brandon Martinez, my Service Advisor. Everyone was so friendly, knowledgeable and kind. This is my second Mini and definitely not my last. THANK YOU for being such an amazing group of people! You all rock! I hit the jackpot with my Service Adviser, Cord Joyce. He was friendly, knowledgeable and went above and beyond ...

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DealerRater Oct 9, 2019
 

Brandon Martinez is the best service coordinator ever. After I had an accident in my car Brandon worked with the insurance adjuster to get my car back to me with new parts in a very timely and affordable manner. The loaner car really helped keep me working. Everybody helpful and pleasant! I wouldn’t take my mini anywhere else!

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DealerRater Sep 19, 2019
 

I recently had 3 of my coil packs fail at the same time went straight to the dealer here and they fixed the issue very quickly. im confident if I knew what the problem was in the beginning I could have saved a few dollars but they were able to find out it was the coil packs way faster than I would have. they treated me very well. while I waited for the problem to be fixed the few sales personnel that were there was very friendly and kept me company. they always wash my car as well which is nice.

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