Safety precautions were evident during this virus situation. The service personnel were all friendly, answered questions and informed us of our next steps regarding the maintenance of our 2017 MINI.
Thank you Branden for always taking great care of me and my car. I’m so pleased to see you made the transition to the new location. I was well taken care of by the rest of the staff as well. The loaner process was seamless and picking up my car was just the same. It was nice to see they took care to cover my steering wheel and my gear changer with plastic. Thanks you for being COVID conscious.
Excellent, very efficient service. We are moving to Los Angeles next week and can only hope the level of service there will be as good as at the Mini Dealership in Escondido. Thanks again for taking good care of us!
Always a great experience at mini of Escondido. Their service and accomodations are next level
They always provide exceptional service. However, the new location doesn’t allow me to walk around the sales room to see the new minis
Contact was easy and pleasant. Had an appointment and was promptly greeted and shown around. Unhurried and very little pressure or attempts to up sell beyond needs.
I have had my Mini for nine years and Brandon Martinez has helped me set up my service each year. He provides excellent service. I was impressed with the effort made to ensure sanitation and safety during the virus. I was comfortable in the waiting room for the hour it took to service my car. All employees wore masks, as did I. I was disappointed that I was the only customer wearing a mask as other customers did not show the same consideration as the staff who were taking precautions for spread of the virus.
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